Privacy policy

This Privacy Policy sets out the policy of YZY Pty Ltd trading as YZY Kit Homes, ACN: 169 002 957 (hereinafter “YZY” or “we” or “us” or “our”) with respect to the way we collect, use and disclose information about you (hereinafter “you”, “your”, “user”). We are committed to adhering to the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) insofar as they are applicable to our operations.

We reserve the right to modify or amend our Privacy Policy periodically. The most current version can always be accessed on our website.

We acknowledge and value the importance of privacy concerns, especially concerning the handling and sharing of personal information. Our dedication is to uphold a stringent privacy standard regarding all personal information gathered by us.

1. Your Consent

Your personal information provided via online enquiry forms, emails, social media sites, by phone or in person will be used for the purpose of your request. If your request is not generic in nature about YZY building components and includes a specific request such as quote or retail pricing request, then we will share your personal information together with your request details with third parties in most cases our business-to-business clients (hereinafter “B2B clients”) that use our building components, our contractors and other third parties. We will share the information provided if we consider it beneficial for customer service quality only.

By partaking in any one or more of the following actions, you grant your consent for your personal information to be handled according to the terms of this Privacy Policy:

  • Making inquiries through the phone or email;
  • Entering or using a Display home or a sales office, whether temporary or permanent or any other location that is related to or carries the YZY building components;
  • Visiting our website or engaging with an online inquiry form;
  • Using any website or social media platform we manage, which encompasses, but is not limited to, platforms like Facebook, Twitter, Pinterest, Instagram, YouTube, and LinkedIn (“Social Media Sites”);
  • Engaging in activities on any Social Media Site, which include but are not limited to, joining competitions, subscribing to our blog, posting, pinning, or uploading material on any Social Media Site, as well as following, liking, or commenting on our pages or posts on any Social Media Sites.
  • Sharing with us photos and videos or allowing us, B2B clients, or third parties to take photos or videos of the building project, which included our supplied building components.

2. Methods of collecting your personal information

Your personal information is collected:

  • Directly from you, when you share information in person, over the phone, through enquiry forms, surveys, contracts, or any documentation you provide;
  • When you interact with us online, including our website analytics, Social Media Sites, and any forums managed by us or third parties on our behalf;
  • From publicly available resources;
  • From our existing records.

YZY uses Analytics tools to gather statistics about how our web content is used and statistics about our visitors, such as their browsers and geographic location. Every visit you make to our website is logged for statistical reasons, and helps in tailoring marketing and advertising to you, capturing data like:

  • The date and time of your visit;
  • The pages viewed and documents downloaded;
  • The type of web browser used;
  • How visitors arrived at our pages (e.g. directly from a bookmark or typing in an address; from a search engine; linked from another page);
  • Which pages are viewed and for how long, including the viewing time and date;
  • The general geographical locations of visitors (as indicated by the network or internet service provider they use) and the speed of their internet connections;
  • Technical information about the computers or devices used to browse pages, including the operating systems, screen types, and default languages.

3. We use Cookies

Cookies are small data files that our website may place on your computer’s hard drive for keeping records. These cookies don’t identify you personally. We employ cookies, and so do our service providers and partners, such as analytics and advertising entities, to recognize your browser, track your visits to our site, and understand which areas of the site you find most useful.

We handle the information collected from cookies in line with this Privacy Policy. The collected data helps us compile statistics, spot trends, manage our services, offer advertisements tailored to your interests, troubleshoot, and enhance the quality and pertinence of our offerings. We also permit other parties to deploy their own cookies on your device to gather information about your visits to our website.

4. Direct Marketing

Occasionally, we may reach out to inform you about our offerings or those from third parties that could pique your interest. When you inquire about building or subscribe to our newsletters or blog, your details are added to our marketing database to provide you with potentially relevant information.

Direct marketing could come to you via post, phone, email, or SMS.

We’ll use and share your personal information for direct marketing purposes when:

  • You’ve given us your consent; or
  • The law allows us to do so.
  • Every marketing message we send will include instructions on how you can stop receiving such communications.

5. Other Disclosure of Personal Information

As a customer or potential customer of our B2B clients, your personal information is shared with us, the supplier, and other relevant third parties as needed for the purposes outlined previously.

We commit to not renting, selling, or revealing your personal information to any other company or organization without your explicit permission, except where the law mandates your consent.

Nevertheless, you give us permission to use and share your personal information as part of a business sale to a third party or when we contract out certain functions, such as database management or client satisfaction surveys, or to external service providers when they provide services to us.

Beyond the parties already mentioned, we may also share your personal information with:

  • Our business affiliates and related entities;
  • Contractors and other third parties supplying goods and services to us, like website and data hosting providers;
  • Our accountants, insurers, legal counsel, auditors, and other professional advisors;
  • Operators of payment systems;
  • In the rare case that our business or assets might be acquired or considered for acquisition by another company, with that party and its consultants;
  • And in other situations, as the law allows or necessitates.

Whenever we share your personal information with third parties, we will make reasonable commercial efforts to ensure that they use your information only to the extent necessary for the purpose it was shared and in accordance with the Privacy Principles of the Privacy Act.

6. International Information Handling

We utilize various digital tools and platforms, including programs and Social Media Sites hosted abroad, such as Facebook, LinkedIn, JotForm and MailerLite based overseas. While we don’t actively send your personal details to these entities, by using their services, there’s a potential that your information could be exposed to these overseas organizations. These entities manage your personal information according to their own privacy terms and conditions.

By consenting to this Privacy Policy, you acknowledge that we’re not obliged to ensure that these international organizations comply with the Australian Privacy Principles (APPs) regarding your information. Your continued engagement with the services that imply consent, as described earlier, signifies your agreement to such potential disclosures.

7. Information Security Measures

We pledge to safeguard your personal information with a variety of security measures to prevent misuse, interference, loss, unauthorized entry, alteration, or release. Our protective actions include:

  • Maintaining physical security over our premises and data storage facilities;
  • Limiting access to personal information to staff members who require it to deliver our services;
  • Implementing digital safeguards such as passwords, data backups, antivirus software, and firewalls.

We will take all reasonable steps to ensure personal information precise, current, and relevant for the uses permitted under this Privacy Policy. Since we rely on the information’s accuracy as provided to us both directly by you and indirectly, we welcome your updates or corrections to any incorrect personal information we hold.

It’s important to note that our website does not offer secure transmission of personal information across the internet, with specific exceptions indicated. There are inherent risks in transmitting information online.

Our website may contain links to other sites outside our control; we are not responsible for their privacy practices. We cannot vouch for the security of your personal information and won’t be held accountable for any security breach or unintended loss or disclosure due to the website’s internet connectivity.

We disclaim all liability for any unauthorized access, misuse, loss, or corruption of your personal information to the maximum extent permissible by law, without limiting any statutory consumer rights under applicable legislation, including the Competition and Consumer Act 2010 (Cth).

Should you become aware of a security breach, please inform us immediately.